![]() Rituals provide comfort, put us at ease, and are essential in building and maintaining rapport.įace to face meetings are also important mechanisms for the communication of attitudes and feelings among business partners and colleagues.Įmotions precede and follow all our behaviours, and influence management decision-making. ![]() Meetings in person are not only about the exchange of knowledge, they are also important rituals in the office. People feel like they have to make more emotional effort to appear interested, and in the absence of many non-verbal cues, the intense focus on words and sustained eye contact is exhausting. So why are online meetings more tiring than face-to-face ones? Never mind that we feel we should fix our iso-hair (COVID mullet anyone?), put on makeup, or get out of our pyjamas. ![]() Having giant heads staring at us up close for long periods can be off-putting for a lot of us.
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